Director, Human Resources
Job Description Position
Summary:
Director, Human Resources Position can be located in either:
Westlake Village, CA Brownsburg, IN Salt Lake City, UT Provides business partnership and leadership to the Contact Center team and works consultatively with senior leadership to drive Contact Center performance and build talent and culture. Responsibilities will include, but will not be limited to the following:
Establish and maintain effective working relationships with managers and employees Promote and foster an environment of open communication and honest, candid feedback Shape a culture that facilitates and supports Guitar Center's goals and initiatives, by supporting and coaching managers in their implementation of core people processes Pro-actively challenge the established organizational structure to drive superior performance. Help maintain compliance for any changes to employment law Provide guidance to management on all policy and procedure interpretation, Proactively oversee Employee Relations efforts Implement, maintain, and evolve employment policies and procedures and ensures that all government requirements (Federal, State, and local), filings, postings, and laws are current for each location Lead and facilitate talent assessments, performance reviews, succession planning process, and internal benchmarking Serve as the main HR partner for Contact Center Leadership, keeping in regular communication to:
Understand key People and business trends Partner on HR issues and topics Support, challenge, and coach leadership to build capacity to manage talent aspects of the business in a way that is aligned with culture and company practices Support Contact Center leadership in managing their teams Represent the employee and on-site perspective to drive and shape decisions, initiatives and approaches that make sense for Contact Center population(s) Understand key people and business Partner on HR issues and topics. Serve as decision partner when recruiting and hiring for leadership positions. Leadership:
Manage on-site Human Resources team in alignment with business goals Provide performance reviews, regular feedback, and goals Hire and retain best in class Contact Center human resources organization Additional duties as assigned. About Guitar Center The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.
Salary Range:
$80K -- $100K
Minimum Qualification
HR ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Director, Human Resources Position can be located in either:
Westlake Village, CA Brownsburg, IN Salt Lake City, UT Provides business partnership and leadership to the Contact Center team and works consultatively with senior leadership to drive Contact Center performance and build talent and culture. Responsibilities will include, but will not be limited to the following:
Establish and maintain effective working relationships with managers and employees Promote and foster an environment of open communication and honest, candid feedback Shape a culture that facilitates and supports Guitar Center's goals and initiatives, by supporting and coaching managers in their implementation of core people processes Pro-actively challenge the established organizational structure to drive superior performance. Help maintain compliance for any changes to employment law Provide guidance to management on all policy and procedure interpretation, Proactively oversee Employee Relations efforts Implement, maintain, and evolve employment policies and procedures and ensures that all government requirements (Federal, State, and local), filings, postings, and laws are current for each location Lead and facilitate talent assessments, performance reviews, succession planning process, and internal benchmarking Serve as the main HR partner for Contact Center Leadership, keeping in regular communication to:
Understand key People and business trends Partner on HR issues and topics Support, challenge, and coach leadership to build capacity to manage talent aspects of the business in a way that is aligned with culture and company practices Support Contact Center leadership in managing their teams Represent the employee and on-site perspective to drive and shape decisions, initiatives and approaches that make sense for Contact Center population(s) Understand key people and business Partner on HR issues and topics. Serve as decision partner when recruiting and hiring for leadership positions. Leadership:
Manage on-site Human Resources team in alignment with business goals Provide performance reviews, regular feedback, and goals Hire and retain best in class Contact Center human resources organization Additional duties as assigned. About Guitar Center The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.
Salary Range:
$80K -- $100K
Minimum Qualification
HR ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
